The space between “this is who we are” and “this is what we do” has never been thinner.
Strategy and a culture characterized by our Deep Trust and High Expectations™ framework go hand in hand. When the two are aligned, all your people / programs / processes work together to support the business strategy, people clearly understand how they can contribute to the business, and they are more invested and engaged in their work.
When your cultural strengths align with your strategic priorities, your culture is...
Exemplified and amplified by the words and deeds of leaders
Actuated in an architecture of organizationalpractices and processes
Grounded in shared purpose, values, mindsets, rituals, stories, and lore
Visible in all relationships—colleagues, customers and other stakeholders
Evident in our aspiration and practice on a day-to-day basis
A 2018 Gartner report shows that companies who shift to a people-focused culture and process-focused strategy achieve high workforce-culture alignment, resulting in a 9% increase in revenue performance and a 22% increase in employee performance.