Mary Hettinger blue beyond consulting bay area

Mary Hettinger

Consulting
Linkedin
GOALS-DRIVEN
DRIVES OTHERS TO ACHIEVE GREAT THINGS
QUICKLY GETS TO THE ROOT OF A PROBLEM
BRINGS DRIVE AND FOCUS TO ISSUES
READILY EMBRACES CHALLENGES

Mary joined Blue Beyond in March 2016 as an account lead, bringing more than 25 years of communications and change management experience with Fortune 500 companies as well as nonprofits.

Mary also operated her own consulting practice for seven years. This, along with her expertise in employee engagement, communications and change management, gives her a solid understanding of the challenges our clients face.

Mary is known for being a strategic thinker with great execution and team leadership skills. She holds a BS in Journalism (minor in Psychology) and an MFA in Arts Administration (combining Organizational Communications, PR, and Theater) — both from Ohio University. Her work on an internal culture program earned her the coveted IABC Gold Quill award.

What skills and expertise do you bring to the team?

I’ve been told that my most valuable skill is the ability to simplify the complicated. In my 25+ years’ communications and change management experience, I’ve developed a knack for untangling complexities and getting to the core of what an organization needs to communicate in order to influence its stakeholders. I’ve developed and executed change strategies, facilitated meetings, designed and analyzed surveys, written blogs, produced videos, etc. Central to the success of each assignment was the ability to simplify the complicated.

What do you find most rewarding about your work?

I love to see clients experience “aha” moments — when their employees “get it,” and connect the dots between company strategy and their day-to-day contribution. It’s most gratifying to see their engagement grow – after all, everyone should have the opportunity to understand how they are making a difference.

What have you learned recently?

The “soft stuff” is really the hard stuff. When an organization plans for significant change, building the technical solution – whether it be building an effective intranet, creating a new org structure or introducing a super cool innovation – is the easy part. Getting people to adopt the change is not, and sometimes this softer aspect is given short-shrift. Here’s the change success formula I learned:

The quality of the technical solution X the quality of the people solution =
your relative chance of success

Do the math: If your technical solution is a perfect “10” (scale of 1-10) and your people solution is only a “4,” then your chance for success with the change is only 40%.

What is your favorite time of year, and why?

Spring is my favorite time of year – a time for renewal, rebirth and a fresh start. Living in New England, I look forward to an early spring each year, no matter what the ground hog says! I plant seeds and nurture the seedlings indoors until the chance of frost passes and I can set them out in the garden to thrive in the warmth of the strengthening sun. I love the smell of spring dirt, the light of longer days and the sound of birds returning from their winter break. I even enjoy weeding, believe it or not!

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