I was recently reflecting on a trip my teenage son and I took last year to visit my brother in London; recalling the beautiful view of the city from the top of the London Eye, the look in his eyes as we stared up (and up!) at Big Ben, doing our best “Death Eater” impressions…
While attending a recent conference hosted by The Conference Board, I was struck by just how many attendees and presenters expressed like-concerns about their work places, regardless of industry, size or location of their companies. Issues such as employee engagement, implementing new social technology, and improving the customer experience took top-billing. As I was reflecting…