In this age of digital media, it feels almost ironic that internal communications teams are faced with the challenge of reaching non-wired employees. Yet according to Google, non-wired or “deskless” employees make up 80% of the global workforce – that’s about 3 billion people! These are the warehouse, factory floor, distribution center, retail, and other…
Everyone knows: Data drives decisions. Solid data builds credibility, buy-in, and support for any project or initiative, so having a comprehensive plan for monitoring and tracking your employee engagement metrics and reporting results is key. Keep in mind that what you want to achieve in the end helps to inform what you need to do…
There’s no denying the research: Delivering a great customer experience (CX) is good for business. According to Forrester Research, a company’s relationship with its customers is the number one factor that determines whether or not it will survive—not its products, its solutions, or pricing. And it pays off: companies who are considered customer experience leaders…
What is the secret to inspiring employees to give their best at work? While there are many “drivers” of employee engagement put forth by experts and measured by employee surveys, it often boils down to this: People are most likely to invest in their jobs when they feel they’re making a meaningful difference, are valued,…
For most companies, the first of the year is a time to rally the troops – it’s a time to get laser focused on the company’s strategy. It’s also a natural time to communicate annual goals and the role individuals, teams, and organizations play in bringing that strategy to life. Sound familiar? I hope so.…
Picking a New Year’s resolution is easy. Sticking to it — not so much. It can be challenging to find a resolution for the coming year that is both practical to implement and beneficial to your life. One practice that is simple to incorporate into your work day — and will boost mood, alleviate stress,…
Your brand and company culture can work for you, or against you — and that depends on whether or not they’re aligned. The more your employees live the brand vision, the more positively customers and the market will respond. Brand and culture alignment not only leads to increased loyalty and productivity within your organization, it…
It’s not surprising that many employees feel lost when starting a new job. It’s perfectly understandable to feel that way when adjusting to a new workplace, new coworkers, new norms — everything new! A thoughtful onboarding program is the key to helping employees through this transitional period as quickly and painlessly as possible. Whether you’re…
Incorporating gratitude into your company culture is not something that has to be implemented by your boss, or by a specific department. Creating a culture of gratitude and appreciation for one another is something that any team member can initiate at any time. At Blue Beyond, we love the way that gratitude practices can stem…
Does your intranet feel like a dumping ground for out-of-date forms and executive memos? It might be time to update to a more social intranet. A Forrester Research study found that only 43% of employees access an intranet every day. Even worse, 35% don’t even use their intranet on a monthly basis. The reason? Online…