employee value proposition infographic featured image

Employee Value Proposition: What is it and why do you need one? [INFOGRAPHIC]

When done right, an employee value proposition (EVP) can help decrease turnover, increase commitment from new hires, and inspire loyalty and engagement from all your employees. What is an EVP? The infographic below provides a simple definition and data to support why it’s critical. For more on how to build, live, and sustain a value proposition for…

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How to Engage Employees to Create a Customer-Focused Culture — and Why it Matters

There’s no denying the research: Delivering a great customer experience (CX) is good for business. According to Forrester Research, a company’s relationship with its customers is the number one factor that determines whether or not it will survive—not its products, its solutions, or pricing. And it pays off: companies who are considered customer experience leaders…

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Your Onboarding Program: 7 Ways To Get It Right

It’s not surprising that many employees feel lost when starting a new job. It’s perfectly understandable to feel that way when adjusting to a new workplace, new coworkers, new norms — everything new! A thoughtful onboarding program is the key to helping employees through this transitional period as quickly and painlessly as possible. Whether you’re…