In today’s interconnected and media-saturated world, effective leadership communication can be challenging. Communication bombards employees from every angle within our organizations and leaders are facing new challenges in this unrelenting environment.
Communication Isn’t Part of the Job, It Is the Job
Research indicates that leaders spend up to 90% of their time communicating. To succeed in a globally matrixed organization, leaders must effectively communicate with people across all levels of hierarchy, job function/expertise, demographics, and geographic locations. Additionally, our communication must span beyond the boundaries of the company to external partners and stakeholders.
While the content and presentation of our messages are undoubtedly important, understanding what’s under the surface — the psychological, neurological and emotional context — is key to being an effective communicator. Coupled with this understanding, successful communication can build a culture of trust and shared purpose within each part of the organization to facilitate consistently high performance.