Who was our client?

CEO of a Fortune 200 company frustrated by continued infighting and lack of alignment within his executive staff

What did we do?

• Conducted interviews with all executive staff members and selected members of their teams
• Assessed root causes of conflict and lack of alignment
• Provided candid feedback on our findings and recommendations to all key individuals, the Executive Committee, and Extended Staff
• Worked with the CEO, COO, and CFO to build new agreements and protocols for how they were going to operate together in the future
• Designed and facilitated an executive team offsite to build full team understanding, alignment, and commitment to new team agreements and protocols
• Provided 1:1 coaching and advising for all members of the executive staff as they worked to establish new operating norms
• Provided "in the room" coaching and support for the first 4 months as the team implemented new agreements and protocols
• Worked with the team to design and implement a 360 assessment of progress and lessons learned

What were the results?

Over 6-month period, we helped the CEO to:

• Establish an aligned, high-performing team
• Retain key at-risk executives
• Prepare his team to effectively drive implementation of a new innovation-focused business strategy, goals, and objectives