Business Process Reengineering
Who was our client?
SVP of Business Process Reengineering charged with transforming the company's business processes and ERP/CRM technology platform
What did we do?
We advised and supported this EVP as he was appointed to this new position to:
- Build a compelling vision, strategy, and plan for the transformation
- Build executive sponsorship, alignment, and ongoing governance processes
- Design the new BPR and business process management organization
- Develop and implement a global communications plan
- Ensure team alignment and effectiveness
- Effectively onboard system integrator
- Communicate with stakeholders to build understanding and commitment
- Support the transformation of a sales and operations planning process
What were the results?
Over a 1.5-year period, we helped the SVP achieve:
- Executive team and board approval of the overall transformation plan
- Effective program sponsorship and governance
- Organizational awareness and buy-in for the transformation
- Long-term BPR team in place
